Sitecore Personalize and CDP brings together real-time behavioral insights and all your customer data so you can understand and engage every customer (and anonymous visitors) instantly.
Learn about new business features and enhancements for Sitecore CDP and Sitecore Personalize. If you're a developer, read about updates to the 2.1 data model and 2.0 data model.
If you are a marketer or other business user, you can access business user documentation for the following products.
Personalize every customer interaction, orchestrate real-time next best actions, and optimize through testing.
Understand every user and uncover trends with real-time customer and journey insights.
If your organization has only been using Sitecore CDP from April 2021, use v2.1 data model documentation.
Send events to Sitecore CDP in real-time for use in decisioning and experimentation.
Provide synchronous access to Sitecore CDP for efficient data management.
Import data in Sitecore CDP to power segments, build guest profiles, and populate order history.
If your organization has been using Sitecore CDP (previously Boxever) before April 2021, use v2.0 data model documentation.
Send events to Sitecore CDP in real-time for use in decisioning and experimentation.
Provide synchronous access to Sitecore CDP for efficient data management.
Import data in Sitecore CDP to power segments, build guest profiles, and populate order history.