Sitecore CDP &

Personalize

Documentation

Sitecore CDP & Personalize brings together real-time behavioral insights and all your customer data so you can understand and engage every customer (and anonymous visitors) instantly.

Business User Documentation

What's New - To align with our product suite, we renamed our existing user documentation and packaged it under Sitecore CDP & Personalize. We also renamed Flows to Audience Sync and Flow Templates to Audience Sync Templates in the navigation pane.

Sitecore CDP & Personalize

Personalize every customer interaction in real-time, optimize testing, and access customer 360 insights.

Sitecore Personalize

Personalize every customer interaction, orchestrate real-time next best actions, and optimize through testing.

Sitecore CDP

Access customer 360 insights and target visitors through clickstream behavior and transactional history.

CDP Developer Documentation (v2.1 data model)

If your organization has only been using Sitecore CDP from April 2021, use v2.1 data model documentation.

Stream APIs

Send events to Sitecore CDP in real-time for use in decisioning and experimentation.

REST APIs

Provide synchronous access to Sitecore CDP for efficient data management.

Batch APIs

Import data in Sitecore CDP to power segments, build guest profiles, and populate order history.

CDP Developer Documentation (v2.0 data model)

If your organization has been using Sitecore CDP (previously Boxever) before April 2021, use v2.0 data model documentation.

Stream APIs

Send events to Sitecore CDP in real-time for use in decisioning and experimentation.

REST APIs

Provide synchronous access to Sitecore CDP for efficient data management.

Batch APIs

Import data in Sitecore CDP to power segments, build guest profiles, and populate order history.