Sitecore

Personalize &

CDP Documentation

Sitecore Personalize and CDP brings together real-time behavioral insights and all your customer data so you can understand and engage every customer (and anonymous visitors) instantly.

What's New

To align with our product suite, we packaged our business user documentation into Sitecore Personalize and Sitecore CDP. We also renamed Flows to Audience Sync and Flow Templates to Audience Sync Templates in the navigation pane.

Business User Documentation

If you are a marketer or other business user, you can access business user documentation for the following products.

Sitecore Personalize

Personalize every customer interaction, orchestrate real-time next best actions, and optimize through testing.

Sitecore CDP

Understand every user and uncover trends with real-time customer and journey insights.

CDP Developer Documentation (v2.1 data model)

If your organization has only been using Sitecore CDP from April 2021, use v2.1 data model documentation.

Stream APIs

Send events to Sitecore CDP in real-time for use in decisioning and experimentation.

REST APIs

Provide synchronous access to Sitecore CDP for efficient data management.

Batch APIs

Import data in Sitecore CDP to power segments, build guest profiles, and populate order history.

CDP Developer Documentation (v2.0 data model)

If your organization has been using Sitecore CDP (previously Boxever) before April 2021, use v2.0 data model documentation.

Stream APIs

Send events to Sitecore CDP in real-time for use in decisioning and experimentation.

REST APIs

Provide synchronous access to Sitecore CDP for efficient data management.

Batch APIs

Import data in Sitecore CDP to power segments, build guest profiles, and populate order history.