Send a CLEAR CART event to Sitecore CDP

Abstract

Provides the required attributes and a JSON example of how to send a CLEAR_CART event to Sitecore CDP (Data model 2.0).

You can send a CLEAR_CART event to ensure that Sitecore CDP ignores any products, consumers, or contacts that have been passed to Sitecore CDP during the browser session.

The CLEAR_CART event is typically sent when a guest performs a new search. This removes all products, consumers, and contacts from the cart and ensures that Sitecore CDP does not send an abandoned cart email message to the guest.

To send a CLEAR_CART event, use the following attributes:

Attribute

Description

Type

Example(s)

Required/optional

channel

The channel captured on each page the guest visited.

string (uppercase)

"WEB", "MOBILE_WEB", "MOBILE_APP"

Required

type

The type of event.

string (uppercase)

"CLEAR_CART"

Required

language

The language captured on each page the guest visited.

string (2 letter ISO 639 language code)

"EN", "FR", "DE"

Required

currency

The type of currency.

string (3 letter ISO 4217)

"EUR", "USD", "GBP"

Required

page

The name of the webpage the guest visited.

string

"home page", "search page" "/home", "/confirm"

Required

pos

The point of sale (storefront) captured on each page the guest visited.

string (predefined by client)

"boxever.com", "spinair.com"

Required

browser_id

The ID of a browser generated by Sitecore CDP.

string (UUID)

"56860bff-94ba-4d84-aa37-2b5a83d5411b"

Required

The following JSON example demonstrates how to send a CLEAR_CART event:

{
    "channel": "WEB",
    "type": "CLEAR_CART",
    "language": "EN",
    "currency": "EUR",
    "page": "search result page",
    "pos": "spinair.com",
    "browser_id": "56860bff-94ba-4d84-aa37-2b5a83d5411b"
}