Send an ADD CONSUMERS event to Sitecore CDP

Abstract

Provides the required attributes and a JSON example of how to send an ADD_CONSUMERS event to Sitecore CDP (Data model 2.0).

Use the ADD_CONSUMERS event to capture the guest's action of adding consumers to the product. Each consumer is associated to a guest. A consumer can be a traveler guest_type (if there is insufficient identity information). Alternatively, a consumer can be a customer guest_type if there is sufficient identity information on the current order and there is a previous order.

To send an ADD_CONSUMERS event, use the following attributes:

Attribute	Description	Type	Example(s)	Required/optional
`channel`	The channel captured on each page the guest visited.	string (uppercase)	`"WEB", "MOBILE_WEB", "MOBILE_APP"`	Required
`type`	The type of event.	string (uppercase)	`"ADD_CONSUMERS"`	Required
`language`	The language captured on each page the guest visited.	string (2 letter ISO 639 language code)	`"EN", "FR", "DE"`	Required
`currency`	The type of currency.	string (3 letter ISO 4217)	`"EUR", "USD", "GBP"`	Required
`page`	The name of the webpage the guest visited.	string	`"home page", "search page", "/home", "/confirm"`	Required
`pos`	The point of sale (storefront) captured on each page the guest visited.	string (predefined by client)	`"boxever.com", "spinair.com"`	Required
`browser_id`	The ID of a browser generated by Sitecore CDP.	string (UUID)	`"56860bff-94ba-4d84-aa37-2b5a83d5411b"`	Required
`consumer`	The JSON object that contains the consumer entity data.	JSON object	N/A
`consumer.title`	The title of the consumer.	string (title case)	`"Br", "Brigadier", "Capt", "Colonel", "Dame", "Dr", "Elder", "Fr", "General", "Hon", "Judge", "Lady", "Lord", "Master", "Miss", "Mr", "Mrs", "Ms", "Mstr", "Prof", "Rabbi", "Rev", "Shaikha", "Sheikh", "Sir", "Sister", "Sr"`	Required
`consumer.firstname`	The first name of the consumer.	string (suggest title case)	`"Jack"`	Required
`consumer.lastname`	The last name of the consumer.	string (suggest title case)	`"Smith"`	Required
`consumer.dob`	The date of birth of the consumer.	string (ISO 8601 date time) ‘YYYY-MM-DD’T’hh:mm’	`"1990-08-23T00:00"`	Optional
`consumer.gender`	The gender of the consumer.	string (lower case)	`"male", "female", "rather_not_say"`	Optional
`consumer.nationality`	The nationality of the consumer.	string (title case)	`"Irish", "Spanish", "Chinese"`	Optional
`consumer.mobile`	The mobile number of the consumer.	string	`"+35387123456"`	Optional
`consumer.reference_id`	The reference ID of the consumer.	string	`"1", "2"`	Optional
`consumer.item_id`	A list of item IDs of core and dependent products that belong to the consumer.	A JSON array of Strings	`["FLIGHT_1", "FLIGHT_2", "BAG_1", "SEAT_1" "HOTEL_1"]`	Optional

The following JSON code example demonstrates how to send an ADD_CONSUMERS event:

{
    "channel": "WEB",
    "type": "ADD_CONSUMERS",
    "language": "EN",
    "currency": "EUR",
    "page": "payment page",
    "pos": "spinair.com",
    "browser_id": "56860bff-94ba-4d84-aa37-2b5a83d5411b",
    "consumer": [{
        "title": "Mr",
        "firstname": "Jack",
        "lastname": "Smith",
        "dob": "1975-04-23T00:00",
        "gender": "male",
        "mobile": "+353123456",
        "nationality": "Irish",
        "reference_id": "1",
        "item_id": [
            "FLIGHT_1",
            "FLIGHT_2",
            "BAG_1",
            "SEAT_1"
        ]
    }, {
        "title": "Ms",
        "firstname": "Lily",
        "lastname": "Smith",
        "dob": "1980-01-15T00:00",
        "gender": "female",
        "mobile": "+353123458",
        "nationality": "Irish",
        "reference_id": "2",
        "item_id": [
            "FLIGHT_1",
            "FLIGHT_2",
            "BAG_2",
            "SEAT_2"
        ]
    }]
}