Sending orders with order details to Sitecore CDP

Abstract

Overview of sending orders in Sitecore CDP when order details are available (Data model 2.1).

You can use Sitecore CDP to submit orders in real time when order details are available to send to Sitecore CDP. You can use this option to submit orders if your organization uses a third-party to manage orders, such as OrderCloud, or if your organization uses cookies and local storage to capture order details.

Alternatively, follow the Sending orders without order details to Sitecore CDP topic.

To submit an order to Sitecore CDP in real-time, you must send an ORDER_CHECKOUT event.