---
title: "Manage a point of sale"
slug: "manage-a-point-of-sale"
abstract: "How to create or delete a point of sale in Sitecore CDP."
---
# Manage a point of sale

A point of sale (POS) is a specific storefront where your organization sells products. For example, one of your organization's websites might cater to customers in Spain, and another website might sell products in France, under a different brand.

You must set up a POS before you start sending events to Sitecore CDP. This ensures events are stored in Sitecore CDP.

By adding a POS for each storefront, you can track events and perform cross-analytics. When you set up a POS, you can assign unique attributes that may not be the same for other POS, such as `pos.language`, `pos.timeoutInMinutes`, `pos.market`, and `pos.brand`.

You can also use the POS as an attribute when [creating a segment](https://doc.sitecore.com/cdp/en/users/sitecore-cdp/introduction-to-batch-segmentation/create-and-add-rules-to-a-segment-in-sitecore-cdp/create-and-add-rules-to-a-segment-in-sitecore-cdp.html "Create and add rules to a segment in Sitecore CDP").

## Add a point of sale

You can create a new POS to represent a distinct storefront within your organization.

To add a point of sale:

1. On the navigation menu, click ![Settings icon](https://doc.sitecore.com/api/markdown-image/cdp/en/users/sitecore-cdp/images/cdp_gear_icon.png) > **Points of Sale**.
2. On the **Points of Sale** page, click **Create**.
3. In the **Create Points of Sale** dialog, specify the following fields:
    - **Name** - enter a name for the POS, for example, *myretailsite.co.uk*.
    - **Market** - enter the market for the POS. This might be the region or country associated with the POS, for example, *France*.
    - **Brand** - enter the brand for the POS. This is the marketing brand the POS is under, for example, *Acme French Scarves*.
    - **Language** - enter the two-letter, [ISO 639-1](https://localizely.com/iso-639-1-list/) language code for the POS, for example, *fr*.
    - **Timeout (in minutes)** - select the number of minutes before the browser session times out as a result of inactivity, for example, *20*. We recommend matching the timeout value you have set on your website.
4. Click **Create**.

## Delete a point of sale

You can delete a POS if you are certain your organization will no longer need it or if it was set up in error. Before you delete a POS, make sure that you are not using it as an attribute in batch segmentation.

To delete a point of sale:

1. On the navigation menu, click ![Settings icon](https://doc.sitecore.com/api/markdown-image/cdp/en/users/sitecore-cdp/images/cdp_gear_icon.png) > **Points of Sale**.
2. In the last column of the POS you want to delete, click ![Delete icon](https://doc.sitecore.com/api/markdown-image/cdp/en/users/sitecore-cdp/images/cdp_redtrash.png) .
3. Click **Delete Point of Sale**.

## Copy a point of sale to another tenant

You can copy a POS from one tenant to another using the [Copy to tenant](https://doc.sitecore.com/cdp/en/users/sitecore-cdp/developer-center/copying-entities-between-tenants.html "Copying entities between tenants") feature. For example, you can easily copy a POS from a non-production environment to a production environment. This process saves time and reduces errors from manual copying and pasting.

To copy a POS to another tenant:

1. On the navigation menu, click ![Settings icon](https://doc.sitecore.com/api/markdown-image/cdp/en/users/sitecore-cdp/images/cdp_gear_icon.png) > **Points of Sale**.
2. Find the POS you want to copy and click ![Copy to tenant icon](https://doc.sitecore.com/api/markdown-image/cdp/en/users/sitecore-cdp/images/copy_to_tenant_icon.png).
3. Select a destination tenant from the drop-down list. The list only includes tenants you have access to. Click **Go**.
4. In the **Copy To Tenant** page, enter a unique name for the POS.

    > [!important]
    > If a POS with the same name already exists in the destination tenant, to avoid conflicts, you can overwrite the POS or create a new one with a unique name.

5. Click **Create**. A message appears on the page confirming that the POS has been successfully copied. The **Points of Sale** page opens within the selected destination tenant. You can use the search bar to filter the list of POS and quickly locate the one you copied.