---
title: "Reset a user password"
slug: "reset-a-user-password"
abstract: "How to reset a user password."
---
# Reset a user password

> [!note]
> To configure Content Hub, you must either be a superuser or have the necessary permissions granted to you through [user group policies](https://doc.sitecore.com/ch/en/users/content-hub/user-group-policies.html "User group policies").

When a user is created or they forget their password, you must reset their password so that they receive an email with a link to create a new one.

> [!important]
> To reset a user’s password, their email address [must be verified](https://doc.sitecore.com/ch/en/users/content-hub/user-email-verification.html "User email verification") first. If it’s not, the reset action will fail.

To reset a user password:

1. On the menu bar, click **Manage** :mdiCogOutline:.
2. On the **Manage** page, click **Users**.
3. Next to the user you want, click **View details** :mdiInformationOutline:.
4. On the user detail page, click **Reset password**.

> [!note]
> A reset password email is valid for one day.