---
title: "Use comments to collaborate"
slug: "use-comments-to-collaborate"
abstract: "How to add or reply to a comment. Overview of comments and email notifications."
---
# Use comments to collaborate

Comments enable you to work on a content item in collaboration with your colleagues.

> [!important]
> To add and read comments, you must have the necessary permissions.

## Add a comment

To add a comment:

1. On the menu bar, click **Content** > **Work**.
2. On the **Work** page, on the **All work** tab, select the content item you want to comment on.
3. On the content details page, click in a field and select the text you want to comment on.
4. On the [toolbar](https://doc.sitecore.com/ch/en/users/content-hub/using-the-text-editor.html "Using the text editor"), click **Comment** :mdiCommentTextOutline:.
5. In the text box that displays, write your comment and click **Comment**.

## Reply to a comment

To reply to a comment:

1. On the menu bar, click **Content** > **Work**.
2. On the **Work** page, on the **All work** tab, select the content item where you want to reply to a comment.
3. Click the comment you want to reply to.
4. In the **Reply...** text box, write your reply.
5. To save your reply, click **Reply**.

> [!note]
> To edit or delete a comment, in the comment text box, click :mdiPencilOutline: **Edit** or :mdiTrashCanOutline: **Remove**. 
> To see unresolved comments or comments that have been reopened, click **Open fields with comments** ![comments-with-indicator.png](https://doc.sitecore.com/api/markdown-image/ch/en/users/content-hub/images/comments-with-indicator.png). This button includes an indicator showing the exact number of unresolved or reopened comments.

## Resolve or reopen a comment

To resolve or reopen a comment:

1. On the menu bar, click **Content** > **Work**.
2. On the **Work** page, on the **All work** tab, select the content item where you want to resolve or reopen a comment.
3. To display comments, click **Open fields with comments** ![comments-with-indicator.png](https://doc.sitecore.com/api/markdown-image/ch/en/users/content-hub/images/comments-with-indicator.png).

4. To resolve a comment, in the comment itself, click **Resolve** :mdiCheck:.
5. To reopen a resolved comment, click in a text field and, on the text editor toolbar, click **Comments archive** :mdiCommentCheckOutline: to open the **Comments archive** window.
6. Next to the resolved comment that you want to reopen, click **Reopen** :mdiUndo:.

## Email notifications about comments

If [email notifications have been enabled](https://doc.sitecore.com/ch/en/users/content-hub/manage-your-notifications.html "Manage your notifications"), you will receive one whenever:

- Someone adds a comment to your own content items.
- Someone mentions you by name in a comment on any other content item.

To mention a specific user in a comment, in the text box, enter **@**, immediately followed by the first letters of that person's user name, first name, last name, or email address, then select them from the list. You can see no more than 20 matching results.

If too many users have similar names, you can replace spaces or periods with underscores (_) to narrow the results and find the correct user more easily.

The notification email contains:

- Your name.
- The content item (name/title, content type, content life cycle status, cover image).
- A link to the content item.
- The comment itself.