Marketing Automation Operations service

Abstract

Overview of Sitecore Marketing Automation Operations supported infrastructure, references, scaling, and privacy and security.

The Marketing Automation Operations service allows you to manage contact enrollments or register live events using the Marketing Automation Operations API.

Supported infrastructure

You can host the Marketing Automation Operations service on:

Refer to the Sitecore compatibility table for compatible versions.

Reference structure

The Marketing Automation Operations service has its place in the Sitecore reference structure. It can be referenced by other roles, and it can also reference other roles.

Illustration showing the Marketing Automation Operations service's place in the Sitecore reference structure.

Referenced by

The Marketing Automation Operations service is referenced by the following roles:

References

The Marketing Automation Operations service references the following roles:

Storage roles

Role name

Connection string name

Port

Type

Notes

Marketing Automation database

xdb.marketingautomation

1443

SQL

xDB Reference Data database

xdb.referencedata

1443

SQL

Message Bus

messaging

1443

SQL

If you install Sitecore using SIF, SQL is the default provider.

443

Azure Service Bus

If you install Sitecore on Azure, Azure Service Bus is the default provider. Azure Service Bus is available in 9.2 and later.

On-premises application roles

Role name

Connection string name

Port

Type

xConnect Collection service

xconnect.collection

443

HTTPS

xConnect Collection Search service

xconnect.search

443

HTTPS

The following client certificates are required in a secure production environment:

Role

Connection string name

Type

xConnect Collection service

xconnect.collection.certificate

Certificate

xConnect Collection Search service

xconnect.search.certificate

Certificate

Azure application roles

On XP1 topologies deployed on Azure, the xConnect Collection Search service has a dedicated connection string. This is to separate the collection requests from the search and indexing requests. The xConnect Collection Search service is hosted under a basic hosting plan which might not have enough resources for collection, search, and indexing requests.

Role name

Connection string name

Port

Type

Notes

xConnect Collection service

xconnect.collection

443

HTTPS

Hosted on a resource intensive plan.

xConnect Collection Search service

xconnect.search

443

HTTPS

Hosted on a basic plan.

The following client certificates are required in a secure production environment:

Role

Connection string name

Type

xConnect Collection service

xconnect.collection.certificate

Certificate

xConnect Collection Search service

xconnect.search.certificate

Certificate

Privacy and security

The Marketing Automation Operations role handles personal data in the following ways:

  • Accesses contact data in the context of processing activity enrollments.

Privacy recommendations

  • Personal data should not be saved to the Marketing Automation database - for example, as custom values in activities.

  • Personal data should not be sent to the Marketing Automation Operations service role - for example, as part of live event requests.