Marketing Automation Operations service

Abstract

Overview of Sitecore Marketing Automation Operations supported infrastructure, references, scaling, and privacy and security.

The Marketing Automation Operations service allows you to manage contact enrollments or register live events using the Marketing Automation Operations API.

Supported infrastructure

You can host the Marketing Automation Operations service on:

Refer to the Sitecore compatibility table for compatible versions.

Reference structure

The Marketing Automation Operations service has its place in the Sitecore reference structure. It can be referenced by other roles, and it can also reference other roles.

Illustration showing the Marketing Automation Operations service's place in the Sitecore reference structure.

Referenced by

The Marketing Automation Operations service is referenced by the following roles:

References

The Marketing Automation Operations service references the following roles:

Storage roles

Role name

Connection string name

Port

Type

Notes

Marketing Automation database

xdb.marketingautomation

1443

SQL

xDB Reference Data database

xdb.referencedata

1443

SQL

Message Bus

messaging

1443

SQL

If you install Sitecore using SIF, SQL is the default provider.

Application roles

Role name

Connection string name

Port

Type

xConnect Collection Search service

xconnect.collection

443

HTTPS

The following client certificates are required in a secure production environment:

Role

Connection string name

Type

xConnect Collection Search service

xconnect.collection.certificate

Certificate

Privacy and security

The Marketing Automation Operations service handles personal data in the following ways:

  • Accesses contact data in the context of processing activity enrollments.

Privacy recommendations

  • Personal data should not be saved to the Marketing Automation database - for example, as custom values in activities.

  • Personal data should not be sent to the Marketing Automation Operations service - for example, as part of live event requests.