Platform Administration and Architecture

Marketing Automation Operations service

Abstract

Introduction to Sitecore Marketing Automation Operations references, scaling and privacy and security.

The Marketing Automation Operations service allows you to manage contact enrollments or register live events using the Marketing Automation Operations API.

Supported infrastructure

The Marketing Automation Operations service role can be hosted on:

Refer to the Sitecore compatibility table for compatible versions.

References

The Marketing Automation Operations service role references the following application roles, storage roles, and indexes.

marketing-automation-operations.png

Storage roles

Role name

Connection string name

Port

Type

Notes

Marketing Automation database

xdb.marketingautomation

1443

SQL

xDB Reference Data database

xdb.referencedata

1443

SQL

Message Bus

messaging

1443

SQL

If you install Sitecore using SIF, SQL is the default provider.

Application roles

Role name

Connection string name

Port

Type

Notes

xConnect Collection Search service

xconnect.collection

80

HTTPS

The following client certificates are required in a secure production environment:

Role

Connection string name

Type

Notes

xConnect Collection Search service

xconnect.collection.certificate

Certificate

Referenced by

The role is referenced by:

Scaling

Supported combinations

The Marketing Automation Operations service role can be combined with any other Experience Platform Service role. Common combinations include:

Note

In a developer environment, all XP service roles can be combined into a single instance. This setup is not recommended in production.

Privacy and security

The Marketing Automation Operations role handles personal data in the following ways:

  • Accesses contact data in the context of processing activity enrollments.

Privacy recommendations

  • Personal data should not be saved to the Marketing Automation database - for example, as custom values in activities.

  • Personal data should not be sent to the Marketing Automation Operations service role - for example, as part of live event requests.