Email Experience Manager

Test the connection between the EXM and the MTA

Abstract

Test the connection between the EXM module and the message transfer agent you use - either the SAC's MTA or your custom one.

If you use the Sitecore message transfer agent (MTA) or if you have configured a custom MTA server, you can verify the connection between the MTA and EXM.

To test the connection between EXM and the MTA:

  1. In the Content Editor, select the Email root item.

  2. On the Email tab, in the Server group, click Test Connection.

    C89EB8A138654797A97E822E8B6AEEC4.png
  3. If the test is not successful, an error message appears with information to help you troubleshoot the problem.