---
title: "Request issues"
slug: "request-issues"
abstract: "Request issues reports in the analytics section of Sitecore Discover Customer Engagement Console (CEC)."
---
# Request issues

*Request issues* reports are tabular or pie chart reports on issues related to data requests in your implementation. Each report represents request issues segmented by an issue related criteria.

<details>
<summary><h2>Request issues by Discover ID, issue type, field name, and field value</h2></summary>

These reports are tables of request issues for *Discover ID*, *Issue type*, *Field name* and *Field value*.

![Screenshot of a request issues tabular reports.](https://doc.sitecore.com/api/markdown-image/discover/en/users/discover-user-guide/images/discover_anal_dqual_re_issues.png)

Clicking a row in the table opens a detailed *Request issue* report.

To examine data points in charts and tables, hover your mouse over the point or element.

To sort the data set, click a column header.

To drill down to a detailed report on an item, click the item.

To export data, click ![Additional options](<https://doc.sitecore.com/api/markdown-image/discover/en/users/discover-user-guide/images/Additional%20options.png>) and then click **Export Data**.

</details>

<details>
<summary><h2>Request issues by severity and device</h2></summary>

These reports are pie chart visualizations of request issues grouped for severity and device.

![Screenshot of a request issues pie chart visualization.](https://doc.sitecore.com/api/markdown-image/discover/en/users/discover-user-guide/images/discover_anal_dqual_re_pies.png)

To examine data points in charts and tables, hover your mouse over the point or element.

To export data, click ![Additional options](<https://doc.sitecore.com/api/markdown-image/discover/en/users/discover-user-guide/images/Additional%20options.png>) and then click **Export Data**.

</details>

<details>
<summary><h2>Data filters</h2></summary>

Use the following filters to generate data for this report:

**Date range** - includes *Yesterday*, *Last 7 days*, *Last 14 days*, *Last 30 days*, *Last 90 days*, and *Customized range*.

**Devices** - includes *Desktop*, *Tablet*, *Mobile*, and *Bot*.

**Issue type** - includes *Field value is missing* and other issue types.

**Events** - includes *All events*, *Widget click*, *Widget view*, *Add to cart*, and *Order confirmed*.

**Field** - includes all available fields. Default is *All fields*.

**Severity** - includes *All severity* and *High*.

</details>

<details>
<summary><h2>Metrics and KPIs</h2></summary>

These reports present the following metric:

**Total issues** - the total number of issues encountered.

</details>