Managing users and user roles

As an administrator, you can add or remove users to your organization. You can also assign roles to a user or remove roles from a user.

User roles in Sitecore Discover give users access to different capabilities in the Customer Engagement Console (CEC).

Depending on a user's role, they have access to view or change the configuration of various functional areas of the CEC.

The following table lists the roles and permissions for Discover :

Important

The following are the default permissions for each role and they can be adjusted on a domain basis as required.

Role

Description

Viewer

Has permission to view the following pages in the CEC:

Important

Users with this role cannot change configuration in the CEC, and do not have access to the Administration or Developer Resources pages.

User

Includes all the permissions that are available with the viewer role, with additional permissions for the following:

Important

Users with this role do not have access to the Administration or Developer Resources pages of the CEC.

Developer

Includes all the permissions that are available with the user role, with additional permissions for using developer resources.

Important

Users with this role do not have access to the Administration page of the CEC.

Admin

Includes all the permissions that are available with the developer role, with additional permissions for managing users, accessing offline data, and updating your catalog using the Product Update section of the Administration page.

Note

The Offline Data section of the Administration page displays the status of page exports.

TechAdmin

Includes all the permissions that are available with the developer role, with additional permissions for creating and editing domain settings, managing users, and accessing offline data.

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