Session trait limitations

To ensure system performance and help manage computation costs, session traits have these limitations:

Session traits are only calculated for guests identified as customers.
Session traits are only calculated for sessions that have a type of Web and status Closed.

Note

Mobile app sessions also qualify for session trait computation. Although the session may originate from a mobile application, online mobile sessions are internally normalized as type = Web, so they are included. This limitation applies only to non‑interactive or outbound session types (such as triggered flows, audience exports, or email sessions).
A maximum of 10 session traits can be created per tenant, with statuses that can be Active, Paused, or a mix of both.
For guests identified as customers, up to 10 calculated session traits can be stored in their guest profile.
Session traits are calculated at the end of a customer's session using the following:
- Events - last 2000 events from the session that triggered the session trait calculation. Any events from previous sessions are excluded.
- Guest properties
- Order data - last 40 orders placed by the guest or all orders within the last 90 days
- Data extensions
- Segment memberships
A session trait is calculated only once after a session ends.
If calculation fails, Sitecore Personalize will attempt to retry up to 10 times. If all retries fail, the session trait will be marked as a failure.
If a session trait has a high failure rate, specifically, if it has 50 failed executions and zero successful executions in the past hour, it will be automatically paused.
The values contained in session traits cannot be updated manually or modified directly via REST API or BATCH API.
Each session trait contains exactly one value. The returned value can be a string, number, Boolean, or list of strings, depending on the JavaScript logic, and up to 10 traits can exist at the same time.
The JSON representation of each value returned by the session trait cannot exceed 10000 characters.

Do you have some feedback for us?

If you have suggestions for improving this article,