---
title: "Manage the access of a user"
slug: "manage-the-access-of-a-user"
abstract: "Describes how to change the organization role or app roles for a user, or remove their access entirely."
---
# Manage the access of a user
A *user* is anyone that is a part of the organization. A user's [organization role and app roles](https://doc.sitecore.com/portal/en/developers/sitecore-cloud-portal/portal-administration/roles.html "Roles") determine the apps they can open and the work they can perform.
In the Sitecore Cloud Portal, a user with an *Organization Admin* or *Organization Owner* role can change the organization role and app roles of other users, or remove their access to the organization entirely.
> [!note]
> **Before you begin**
> - If you're a member of multiple organizations, make sure you've [selected the organization](https://doc.sitecore.com/portal/en/developers/sitecore-cloud-portal/portal-administration/switch-your-organization.html "Switch your organization") containing the team members you want to manage.
## Change the organization role of a user
A user's *organization role* determines if they can invite others to the organization, assign roles, and perform other admin tasks.
To change the organization role of a user:
1. In the Sitecore Cloud Portal, on the menu bar, click **Admin**.
2. On the **Users** page, for the user that you want to update access for, click the **Actions** menu  and then click **View details**.
3. On the **Details** page, in the **Organization access** drop-down menu, click the level of access that you want this member to have.
| Organization role | Description |
| --- | --- |
| Organization User | - Only has access to the apps that an *Organization Admin* or an *Organization Owner* assigns to them.
- Can be assigned up to 25 apps.
|
| Organization Admin | - Can do almost everything related to access management and organization administration. They always have the highest app role in all apps in the organization.
|
| Organization Owner | - Has full power over the organization and can do everything related to access management and organization administration. They always have the highest app role in all apps in the organization.
- Only *Organization Owner*s can assign and remove other *Organization Owners*.
|
> [!note]
> An organization can have multiple *Organization Owners*.
## Change the app role of a user
*App roles* determine which apps an *Organization User* can access and their role in each app. Each Sitecore product has a unique set of app roles. A user with an *Organization Admin* or *Organization Owner* role automatically has the highest role for all apps in the organization.
To change the app role of a user:
1. In the Sitecore Cloud Portal, on the menu bar, click **Admin**.
2. On the **Users** page, for the user that you want to update access for, click the **Actions** menu  and then click **View details**.
3. On the **Details** page, in the **App access** list, locate the app that you want to change access for.
4. In the drop-down menu of the app, click the app role that you want this member to have.
## Remove a user from the organization
*Organization Owners* and *Organization Admins* can remove a user's access to an organization, causing their organization role and app roles to be revoked.
To remove a user from the organization:
1. In the Sitecore Cloud Portal, on the menu bar, click **Admin**.
2. On the **Users** page, for the user that you want to remove, click the **Actions** menu  and then click **Remove access**.
3. In the **Remove access** dialog, click **Remove**.