---
title: "Chat features and tools"
slug: "chat-features-and-tools"
abstract: "SitecoreAI uses chats to work with AI and revisit previous AI-powered tasks."
---
# Chat features and tools

No matter where you open chat - from the **Overview** page, the **Chat** page, or a space - you have access to the same core chat features and tools. Use these features to shape prompts, add context, select agents, attach files, and guide how AI responses are generated.

### Enter a prompt

Type your question or request in natural language. You can also add more context, file attachments, or selected tools.

To submit a prompt, press **Cmd + Enter** (Mac) or **Ctrl + Enter** (Windows).

Examples:

- *Write 5 email subject lines for \[Campaign\]. Make one of them a little mysterious*
- *Make this sound less like a corporate brochure and more like a text to a friend*
- *Summarize this product update in three bullet points for executives*

### Select an agent

Choose a [prebuilt](https://doc.sitecore.com/sai/en/users/sitecoreai/working-with-agentic-studio/understanding-agents/understanding-agents.html#available-agents) or [custom agent](https://doc.sitecore.com/sai/en/users/sitecoreai/working-with-agentic-studio/understanding-agents/create-a-workflow-agent/create-a-workflow-agent.html "Create a workflow agent") to handle your task. Depending on the agent, you may need to configure *parameters* and can optionally select [items](https://doc.sitecore.com/sai/en/users/sitecoreai/working-with-agentic-studio/understanding-agents/run-an-agent/use-items-when-running-agents.html "Use items when running agents") (pages, artifacts briefs, or CSV files) for the agent to act on.

Examples:

- Select the **Content Generator** agent to draft marketing copy.
- Select the **Researcher** to analyze emerging industry trends.
- Select the **Translator** and select the target languages to localize the content.

### Add context

Click **Context** :mdiBookOpenBlankVariantOutline: to add sources that ground the AI. This helps it better understand your request and produce more relevant results. Context represents the information used to guide and inform the AI, giving you more control over how outputs are generated.

Available context sources:

**Artifacts**

Use previously generated artifacts as reference material. This lets you build on earlier work instead of starting over.

Examples:

- *Translate the research report (generated by the Researcher agent) into French*
- *Create different social media content from the campaign brief (generated by the Brief generator agent)*

**Brand Kits**

Select an existing [brand kit](https://doc.sitecore.com/sai/en/users/sitecoreai/design-components/brand-kits/brand-kits.html "Brand kits") to align responses with your organization’s [brand knowledge](https://doc.sitecore.com/sai/en/users/sitecoreai/design-components/brand-kits/brand-knowledge.html "Brand knowledge"), tone, and voice guidelines.

Examples:

- *Rewrite this technical product update to match our brand voice*
- *Describe 3 photography styles for our next shoot that align with our brand's 'Sophisticated but Adventurous' vibe*

**Brand context**

Select an existing [brand context](https://doc.sitecore.com/sai/en/users/sitecoreai/brand-context/brand-context.html) to provide AI agents a comprehensive understanding of your brand. [Use it in Agentic studio as context](https://doc.sitecore.com/sai/en/users/sitecoreai/brand-context/use-brand-context-in-agentic-studio.html) to understand a request, reason about the task, and generate a grounded response. 

Examples:

- *Build a customer story using case studies, testimonials, and success metrics*
- *Draft product launch copy using relevant proof points and customer evidence*

### Select skills and tools

Click **Skills & Tools** :mdiLightningBoltOutline: to give the AI additional capabilities.

Available capabilities:

**Skills**

Add reusable [agent skills](https://doc.sitecore.com/sai/en/users/sitecoreai/working-with-agentic-studio/understanding-agents/agent-skills.html "Agent skills") for specialized tasks. These can include custom or system skills, such as campaign planning, competitive analysis, or CSV and text extraction. Admins manage these skills in Agentic studio **[settings](https://doc.sitecore.com/sai/en/users/sitecoreai/working-with-agentic-studio/agentic-studio-settings/agentic-studio-settings.html "Agentic studio settings")**.

Examples:

- *Help me plan a campaign for the Spring launch of our new website*
- *Research competitors in the DXP space using AI*
- *Analyze the attached CSV and summarize the site performance*

**Marketer MCP**

Enable agents to perform actions in SitecoreAI using natural language. This includes retrieving and managing sites, creating and updating pages, editing content, and other marketing tasks. See [Marketer MCP](https://doc.sitecore.com/sai/en/users/sitecoreai/sitecore-marketer-mcp-server/sitecore-marketer-mcp-server.html "Sitecore Marketer MCP server") for details.

Examples:

- *List all my sites*
- *Create a new landing page*

**Sitecore Documentation MCP**

Use official [Sitecore documentation](https://doc.sitecore.com/) as reference material. This helps the AI give accurate, product-specific answers and cite trusted Sitecore sources.

Examples:

- *How do I create a new site collection?*
- *What different components can I add to my page?*

**Tools**

Use built-in chat tools to extend what the AI can do. Available tools include:

- Image generation
- Context retrieval
- Web search
- Artifact storage
- [Agent API](https://api-docs.sitecore.com/sai/agent-api) tools

Examples:

- *Generate a hero image for the summer 2026 campaign*
- *Search the web for latest products from my competitors*

### Select a mode

Choose a **Mode** to control how the agent approaches your request.

- **Auto** - lets the agent decide how to proceed based on the task.
- **Plan** - outlines the steps before taking action.
- **Execute** - runs the task directly, subject to the configured approval policy.

**Examples**

Use **Auto** for general requests where you want the agent to choose the appropriate approach.

Use **Plan** when you want to review the proposed steps before the agent acts.

Use **Execute** when you want the agent to carry out the requested task directly.

### Attach a file

Click **Attach files** :mdiPaperclip: to add one or more files related to your request. The AI can use attached briefs, documents, or drafts to generate more accurate and tailored responses.

**Examples**

Upload a product brief and ask the AI to draft a launch announcement.

Paste a blog draft and request edits for clarity and tone.


### Select the type of model for processing

Choose a **Model** to control how AI handles your request.

- **Auto** - automatically selects the best model for the task.
- **Fast** - optimized for speed. Best for simple requests and lightweight tasks.
- **Expert** - optimized for advanced reasoning and structured thinking. Responses may take longer.

**Examples**

Use **Fast** for quick rewrites or short summaries.

Use **Expert** for strategic planning, structured analysis, or complex problem-solving.