Exploring content collection and visitor data
Describes the Content Collection section of the Customer Engagement Console.
On the Content Collection page, in the Customer Engagement Console (CEC), you can access all of the information that Sitecore Search has about your content items, including information about visitor affinities for this content. This includes data supplied from your content sources and content attributes, and visitors affinity data generated by tracking behavior on your site.
The Content section
The Content section lists your searchable content in a tabular format. You can browse your entire catalog page by page, search for specific content items using a content name or a content ID, and explore datasets for individual items or for your entire content. The following shows an example of the Content Browser page.
The Visitors section
In the Visitors section, on the Visitor Lookup tab, you can search for and view visitor profile information (based on a unique ID), to see when and how the visitor interacted with content items on your website.
The Visitor profile area includes a list of visitor affinities for different content based on defined content attributes. Sitecore Search uses visitor affinity information to generate content recommendations. When a visitor engages with your content, Sitecore Search learns from their behavior and their affinity evolves to better reflect their preferences. The affinity scorecard makes personalization more accurate and relevant over time.
On the CCPA/GDPR Deletion Requests tab, you can also delete visitor profiles.