---
title: "Walkthrough: Verifying your existing recipients for GDPR"
slug: "walkthrough--verifying-your-existing-recipients-for-gdpr"
abstract: "Verify your existing recipients for GDPR by setting up a double opt-in and creating a segment for recipients who have not been verified through the double opt-in process."
---
# Walkthrough: Verifying your existing recipients for GDPR

To verify existing subscribers for GDPR, you first set up new subscribers to go through a double opt-in process. Then, you create a segment for existing subscribers who have not been verified through the double opt-in process, and ask for their consent.

This walkthrough describes how to:

- Set up your email list for soft double opt-in
- Create a segment for unverified recipients

## Set up your email list for soft double opt-in

To set up soft double opt-in for your email list:

1. On the menu bar, click **Audience** > **Email lists**.
2. Click the email list that you want to set up.
3. On the menu on the left, click **Set your settings**.
4. Navigate to the **Opt in settings** and click **Soft double opt-in**.
5. Fill out the following fields:
    - **"From" name** - select the email address that you want to display as the sender.
    - **Subject line** - enter the email message title, for example, *Confirm your subscription to <name of email list>*.
    - **Message** - check the default confirmation message. You can edit the HTML message as needed. Make sure that you include the `#VerificationLink#` tag.
6. Click **Save**.
7. Navigate to the **Landing page URL** field, enter the URL of your confirmation page and click **Save**.

## Create a segment for unverified recipients

To [create a segment](https://doc.sitecore.com/send/en/users/sitecore-send/email-lists/use-segments-to-create-targeted-campaigns.html "Use segments to create targeted campaigns") for unverified recipients:

1. On the menu on the left, click **Segments**.
2. Click **Create New**.
3. Click **Create custom segment**.
4. In the **Segment name** field, enter a name.
5. In the **Fetch** field, select the following options:
    - In the first drop-down list, to select all the matching recipients, click *All*.
    - In the second drop-down list, to fetch contacts that match all the criteria, click *All*.
6. In the **Rules** field, select the following options:
    - In the first drop-down list, click *Verified for Double Opt-In*.
    - In the second drop-down list, click *Is false*.
7. Click **Save segment**.

When you have segmented your email list, you can contact the non-verified subscribers by including them in a campaign, and asking them to re-subscribe to your email list. Everyone who re-subscribes receives the confirmation e-mail you created, confirming their consent. Because the segment is dynamic, every subscriber who gets verified is automatically removed from the segment.