---
title: "Track recipient activity"
slug: "track-recipient-activity"
abstract: "Check the activity of a specific subscriber on your campaigns."
---
# Track recipient activity

The reporting functionality in Sitecore Send lets you view all the aspects of your campaign's performance, even on a per-person basis. You can check the activity of a recipient on a specific campaign or check the activity of a specific recipient on all campaigns.

To track recipient activity:

1. On the menu bar, click **Reports** > **Campaign Reports**.
2. Click the campaign that you want to view.
3. On the menu on the left, click **Track recipient activity**.
4. To view the subscribers that have opened the campaign at least once, click **Opened**.
5. To view a list of bounced subscribers, click **Bounced**.

    > [!note]
    > If your campaign fails to reach a subscriber, Sitecore Send will retry up to 4 times to deliver your campaign. Campaign statistics on bounces become available usually from 1 to 2 days after sending your campaign.

6. To view other statistics for **Sent**, **Not Opened**, **Clicked**, and **Unsubscribed**, click the corresponding tabs.

    > [!note]
    > The statistics in the **Sent** tab are kept for 90 days (3 months) and the statistics in the **Opened** and **Clicked** tabs are kept for 180 days (6 months).

7. To see the activity of a particular subscriber, click their email address.
8. To see the activity of this recipient for this specific campaign, in the left pane, click **This campaign**. Alternatively, to view the recipient's activity on all the campaigns that they received, click **All campaigns**.
9. To download the information as a PDF, in the top-right corner of the widget you want to download, click ![three_dots_icon.png](https://doc.sitecore.com/api/markdown-image/send/en/users/sitecore-send/images/three_dots_icon.png) and click **Download PDF**.
10. Optionally, you can click **Export Data** to export the information to your account email as a CSV file.