What's new in Sitecore Send
The latest product news and updates to Sitecore Send.
August 2023
Sitecore Send is now available on the Sitecore Cloud Portal
Sitecore Send is now available on the Cloud Portal. This lets users switch seamlessly between Sitecore apps while remaining in one unified Sitecore ecosystem. An integral part of Sitecore's Composable DXP, Cloud Portal enables you to pick and choose the modular products that fit your business needs.
Benefits of Sitecore Send on the Cloud Portal:
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Seamless switching between Sitecore applications while remaining in a unified Sitecore ecosystem using the app switcher
in the top-left corner of Sitecore Send.
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Standardized role management supporting Organization and Product specific user roles. This means that roles and permissions for Sitecore Send have been simplified and are managed on the Cloud Portal.
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Centralized support for any Sitecore application within your organization.
Updated navigation
We've simplified and updated the header to follow the same designs as other products that are accessible through the Cloud Portal. This means that most of the settings which used to be under your account icon you'll now find under More in the menu bar.
We've also updated our logo.

April 2023
Text editor improvements
We've moved the text editing options from the right pane of the editor into a toolbox that now appears at the top of the text item. This change makes it easier and quicker to access commonly used formatting options. You will see this change when you edit a text item, for example, in a campaign or when you add a link.

March 2023
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Conditional visibility improvements
We've made user interface and functional improvements to the conditional visibility setting, which lets you send targeted content to recipients that meet specific conditions. You can now add up to 10 conditions per layout and choose whether to hide or show the content based on those conditions. By using custom fields in the conditions, you can send personalized campaigns to your recipients based on their age, location, or any other relevant data.
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Mobile version
Sitecore Send now features a mobile-friendly design, optimized to improve the user experience on mobile devices. You can access all main Sitecore Send features, such as email lists, campaigns, growth tools, and reports, via a mobile web browser. You can also manage your account settings, send campaigns, publish landing pages and forms, view your automations and dashboards, all on the go. You can switch from your desktop to your mobile device, allowing you to resume your work exactly where you left off.
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Sitecore Connect integration
With the integration to Sitecore Connect, you can connect Sitecore Send with other applications and create automations that transfer data between Sitecore Send and the connected applications. You can use the built-in recipes or set up your own recipes with triggers and actions on the subscriber base.
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Audience discovery automations
We’ve extended audience discovery with the ability to create premade segments and campaigns, which helps you provide more personalized content to customers with high purchase intent with minimal effort. For further information, see Understanding audience discovery automations.
February 2023
Integration with Sitecore Content Hub DAM - The integration with Sitecore's Digital Asset Management system enables you to use your Content Hub images in your campaigns and your campaign templates.
January 2023
Improved user experience - We've significantly enhanced performance in the editor so you won't experience a delay when editing large campaigns.
December 2022
API documentation
The new API documentation site for Sitecore Send is now available to users. The site uses a modern API tri-pane layout that lets users see simultaneously the topic outline in the left pane, the API content in the middle and the code samples in the right pane.
The API content is divided into two distinct sections. The Getting Started section includes an overview of the API, standard API topics for onboarding API users, and a walkthrough for creating API requests. The API reference section includes a description of each endpoint and method to use, request and response parameters, and code samples in different programming languages such as, cURL, Java, Go, and Python.

November 2022
Audience Discovery
You can use audience discovery to find, organize, and target different groups of customers based on their specific interests, buying intent, and where they are in the sales funnel. These insights can help you to improve the relevancy of your campaigns.
For example, you can:
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Create targeted campaigns to increase conversions within a specific category
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Better monitor your products’ popularity
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Identify new profitable opportunities
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Increase brand penetration
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Target buyers loyal to your webshop with new product launches
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Cross-sell or upsell to another category or within a specific category
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Swap to an alternative brand within a category
With audience discovery enabled, this information is applied as colored tags on each of your email list members, allowing you to make advanced filtering using these tags as segmentation criteria.
You can create custom segments based on audience discovery tags and use this information to help manage your audience.
Understanding audience discovery

September 2022
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Wheel of fortune (WOF)
You can now add a Wheel of fortune (WOF) to a form on your landing page or subscription form. By adding a WOF, your audience gets to spin a wheel in a form and win discounts or any offer you have set in exchange for subscribing to your email list.
June 2022
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Editor redesign
To improve usability, several improvements have been made to the design of the campaign, landing page, and subscription form editors. You can see a top menu where you can access different modes and options. In the left pane of the editor, you can access layouts, items, and settings and in the right pane, you can see the layout- or item-specific settings.
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New comments mode
You can now add comments to an item or a container when you design your campaigns, landing pages, or subscription forms. Using comments mode, you can collaborate with team members by adding and replying to comments and marking them as resolved or unresolved. You are also notified as a team member when another member adds a comment to a design you're working on.
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Redo option
You can now restore any actions that were undone in your newsletter, landing page, or subscription form design. (Previously, you were able to undo any action but you had to redo everything manually if you wanted to go back to the previous actions).
The redo button is placed after the undo button in the top bar.
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Code mode enhancement
When you are working on your campaigns, you can now use code mode to get an actual read-only view of the HTML code of your design. This enables you to check the code of your current newsletter template before copying the HTML code and sharing it with others.
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Additional enhancements
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A help icon, providing easy access to editor-specific documentation
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Zoom in and zoom out buttons
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The ability to resize the right pane
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