Sitecore Experience Commerce

Promotions

Sitecore Experience Commerce (XC) enables creation and management of promotions.  The Promotions dashboard provides product marketers with a powerful  tool set required to create and manage promotions for the shopping cart and sellable items.

In the Sitecore XC Promotions business tool, a promotion defines a set of qualifying rules that must be met for applying benefits at the cart level or at the specific sellable items. You can set  promotion qualification rules based on date/time, catalog, shop, or the customer order history.  You can apply multiple qualifications to a promotion.

The elements of promotions are:

  • Promotion book: a collection of promotions, which can apply to sellable items that are contained in multiple catalogs.

  • Promotions: one or more benefits that can be applied to the cart, to specific sellable items and to orders.

  • Qualifications: a rule that can be applied to a promotion. Multiple qualifications can be applied to a single promotion. The Commerce Engine uses prequalifying filters and rules to evaluate what promotion applies.

  • Benefits: the discounts that are applied to an order as the result of a promotion, such as free shipping or 50% off the order total. Multiple benefits can be added to a promotion.

  • Public coupons: a code that can be used by any customer, and can be used multiple times on separate orders. Public coupons are frequently used for promotions that are publicized through social media marketing, or being displayed on the sellable item, category, or shop landing pages.

  • Private coupons: a code that is assigned to only a single customer.