Troubleshooting the Tenant Service

Version: 8.0

This topic addresses a problem you might encounter when you use the Tenant Service functionality in Data Exchange Framework.

No details are generated in the Tenant Service logs

If the Tenant Service logs do not show details:

  • In the <Tenant Server>/App_Data/config/sitecore/CoreServices/sc.Serilog.xml file, set the MinimumLevel parameter to Information. For example:

    RequestResponse
    <Settings>
  <Serilog>
    <Using>
      <FileSinkAssembly>Serilog.Sinks.File</FileSinkAssembly>
      <RollingFileSinkAssembly>Serilog.Sinks.RollingFile</RollingFileSinkAssembly>
    </Using>
    <MinimumLevel>
      <Default>Information</Default>
    </MinimumLevel>
    <WriteTo>
      <FileSink>
        <Name>RollingFile</Name>
        <Args>
          <pathFormat>App_Data\\Logs\\DEF-WEB-log-${MachineName}-${InstanceName}-{Date}.txt</pathFormat>
          <retainedFileCountLimit>7</retainedFileCountLimit>
          <buffered>False</buffered>
        </Args>
      </FileSink>
    </WriteTo>
    <Properties>
      <Application>Data Exchange Framework Web</Application>
    </Properties>
  </Serilog>
</Settings>

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