Standard mappings for Sitecore email events

Version: 8.0

When Sitecore Email Experience Manager (EXM) is used to send an email message to a contact, an interaction is created for the contact, and an email message event is added to that interaction. This email message event is mapped to an activity in Dynamics.

Format in Sitecore

In Sitecore, information is associated with an event through properties on the event.

Format in Dynamics

In Dynamics, information is associated with an activity through attributes on the activity.

Mapping Values

Source objects

Email Sent Event from Sitecore, Message Item from Sitecore, Constant values

Target object

Activity entity from Dynamics

Mapping definition

xConnect Event to Dynamics Activity Mappings maps to xConnect EXM Message Item to Dynamics Email Activity

Mapping email message events from Sitecore to Microsoft Dynamics

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