Types of synchronization
There are two types of synchronization: full and incremental.
Full Synchronization starts a full synchronization from Sitecore:
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Navigate to
/sitecore/system/Data Exchange/Commerce Tenant/Endpoints/Providers/Contoso Dynamics CRT Endpoint. -
In the Synchronization session, clear the Sync Token and Last Synchronized fields. This will ensure a full synchronization is started on the next sync run. When it is finished, the two fields will contain updated data.
Incremental Synchronization. Once a full synchronization has been completed, and the Synchronization Token field is populated, future synchronization runs will only perform an incremental synchronization.
Incremental synchronization performs an incremental update to the catalog based on any changes that have made to the Dynamics AX catalog since the last synchronization.