Processing request execution errors

Version: 10.4

The error handling strategy of the Universal Tracker SDK aims at:

Simplifying the creation of alert messages.
Providing sufficient information for debugging.

In order to show a concise, informative alert message, you need to know what causes the error. This is why the messages generated by the .NET framework are grouped according to the request processing flow:

ProcessUserRequestException – unable to build an HTTP request from the user’s request.
LoadDataFromNetworkException – TCP or HTTP protocol physical connection errors.
ParserException – unable to handle server response properly.

The SitecoreUTSdkException class is a common base class of all the exceptions.

The recommended way of handling errors is as follows:

RequestResponse

try
{
	var locationEventRequest = UTRequestBuilder.LocationEvent(lat, lon)
                                             .Build(); 

  var response = await session. TrackLocationEventAsync(locationEventRequest );

// Process response
}
catch(ProcessUserRequestException) 
{
// HTTP request construction failed
}
catch(LoadDataFromNetworkException) 
{
// Connection error
}
catch(ParserException) 
{
// Server response is not valid 
}
catch(SitecoreUTSdkException) 
{
// Some Item Universal Tracker API response processing error has occurred.
// This code should not be reached in this example.
}
catch(Exception) 
{
// Some exception has been thrown.
// This code should not be reached in this example.
}

Client application developers can access the original error object in the Exception.InnerException property, and the error stack trace in the Exception.StackTrace property.

RequestResponse

try
{
  var session = this.instanceSettings.GetSession();

  var locationEventRequest = UTRequestBuilder.LocationEvent(lat, lon)
                                             .Build(); 

  var response = await session. TrackLocationEventAsync(locationEventRequest);

// Process response
}

catch(Exception e) 
{
  Debug.WriteLine(e.Message);

  Exception originalError =  e.InnerException;
  Debug.WriteLine(originalError.Message); // access original error
  Debug.WriteLine(originalError.StackTrace);
}

To avoid having redundant code, you should catch only the SitecoreUTSdkException exception and handle it in a separate class using the Type.Equals() method.

RequestResponse

try
{
  var locationEventRequest = UTRequestBuilder.LocationEvent(lat, lon)
                                             .Build(); 

  var response = await session. TrackLocationEventAsync(locationEventRequest);

// Process response
}
catch(SitecoreUTSdkException ex) 
{
  this.MyErrorProcessor.ShowAlertForSitecoreUTSdkError(ex);
}
catch(Exception ex) 
{
  this.MyErrorProcessor.ShowAlertForUnexpectedError(ex);
}

Note

The Universal Tracker SDK does not provide any error classes that show alerts because they may vary depending on the target platform, and may require customization.

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