Monitor the status of a recipe

Version: 10.4

After starting a recipe in Sitecore Connect, Workato starts running the recipe. You can monitor its progress in real-time on the Jobs tab. Workato provides information about the status of each step indicating whether it succeeded, failed, or encountered warnings.

To monitor the status of a recipe:

  1. In Sitecore Connect, open the recipe that you've started.

  2. Click the Jobs tab. You'll see a newly created job for the recipe that you've started.

    In Sitecore Connect, monitor the status of a job.

  3. Click the job to view the steps that have been run in the recipe editor.

    Open a job in Sitecore Connect to check the status of recipe execution

  4. To inspect the input provided to a step, click a step, and then click the Input tab.

    Inspect input on a job in Sitecore Connect

    This example shows the input provided to the Upload a Guest or Order file to Sitecore CDP step.

  5. To inspect the output data generated as a result of the step being run, click the Output tab.

    Inspect output on a job in Sitecore Connect

    This example shows the CDP answer, including the reference ID, the status of the batch upload, and the checksum.

  6. To view the time it took to run the step, click Debug tab.

Note

In case of errors, the Error tab is shown where you can see the error message.

The Error tab on a job in Sitecore Connect

Debugging and troubleshooting

If you encounter any issues or unexpected behavior while executing a recipe, Workato provides debugging tools to help you troubleshoot the problem.

You can review recipe logs, error messages and warnings to identify the root cause of the issue. Workato also offers built-in error handling features to help you handle errors gracefully and recover from failures.

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