Managed Cloud Premium

Sitecore Managed Cloud Premium offers complete outsourcing of the infrastructure ownership. By removing the responsibility for the infrastructure you are able to focus on creating better customer experiences and business results.

Sitecore’s Managed Cloud service actively monitors, manages, and maintains the installation of Sitecore Experience Platform and Commerce products.

Critical Success Factors

In additional to the services provided with Managed Cloud Standard, with Managed Cloud Premium you get:

  • Assigned Technical Account Manager

  • Support non-standard application topologies

  • Integration advisory with Composable DXP

  • Scaling and security strategy consultation and planning

  • Custom networking and VPN setup with Azure infrastructure

  • Consultations on performance optimizations with architecture

The following are the roles and responsibilities for Managed Cloud Premium:

Roles and responsibilities