--- title: "Orders policies" slug: "orders-policies" abstract: "" --- # Orders policies The Commerce Engine encompasses extensible services that enable you to customize commerce functionality. > [!note] > Do not extend or inherit from out-of-the-box policies; instead, create your own. You can change the values in a policy by modifying the PolicySet JSON or the Environment JSON, depending on where the policy is defined and then re-running Bootstrap. The following policies can be configured through the Orders plug-in. | Policy | Description | Properties / Default Values | | --- | --- | --- | | `CancelOrdersPolicy` | Defines what statuses an order can be to be able to cancel it. | AllowCancelStatuses / List() | | GlobalCheckoutPolicy | | | | `GlobalOrderPolicy` | Defines global settings for orders. | CreatedOrderStatus / "Pending"

InvoicePrefix / ""

InvoiceSuffix / ""

AllowOrderCancel / true

SubmittedOrderList / "PendingOrders"

CompletedOrderList / "CompletedOrders" | | `KnownOrderActionsPolicy` | Defines the names of the orders entity view actions. | CancelOrder / "CancelOrder"

HoldOrder / "HoldOrder"

CommitOnHoldOrder / "CommitOnHoldOrder"

CancelOnHoldOrder / "CancelOnHoldOrder"

UndoOnHoldOrder / "UndoOnHoldOrder"

Checkout / "Checkout"

SubmitOrder / "SubmitOrder"

EditLineItem / "EditLineItem"

DeleteLineItem / "DeleteLineItem"

AddLineItem / "AddLineItem" | | `KnownOrderListsPolicy` | Defines the names of the orders transient and entity indexes lists. | Orders / "Orders"

PendingOrders / "PendingOrders"

OnHoldOrders / "OnHoldOrders"

ProblemOrders / "ProblemOrders"

ReleasedOrders / "ReleasedOrders"

CompletedOrders / "CompletedOrders"

CancelledOrders / "CancelledOrders"

OrdersIndex / "OrdersIndex"

FraudOrders / "FraudOrders"

ShippedOrders / "ShippedOrders"

AnonymousOrders / "AnonymousOrders"

AuthenticatedOrders / "AuthenticatedOrders"

SalesCharges / "SalesCharges"

SalesCredits / "SalesCredits"

SettleSalesActivities / "SettleSalesActivities"

SettledSalesActivities / "SettledSalesActivities"

ProblemSalesActivities / "ProblemSalesActivities"

CustomerOrders / "Orders-ByCustomer-{0}"

OrderSalesActivities / "Order-{0}-SalesActivity" | | `KnownOrderStatusPolicy` | Defines the names of the orders statuses. | Pending / "Pending"

Released / "Released"

Completed / "Completed"

OnHold / "OnHold"

Cancelled / "Cancelled"

Problem / "Problem"

MinLength / 5

MaxLength / 20 | | `KnownOrderViewsPolicy` | Defines the names of the orders entity views. | OrdersDashboard / "OrdersDashboard"

Preview / "Preview"

Summary / "Summary"

Master / "Master"

Lines / "Lines"

EditLineItem / "EditLineItem"

AddLineItem / "AddLineItem"

LineItemDetails / "LineItemDetails"

Adjustments / "Adjustments"

Adjustment / "Adjustment"

Messages / "Messages"

Message / "Message"

Orders / "Orders" | | `KnownSalesActivityStatusesPolicy` | Defines the names of the sales activities statuses. | Pending / "Pending"

Settled / "Settled"

Problem / "Problem"

Void / "Void"

Completed / "Completed" | | `OnHoldOrdersPolicy` | Defines what statuses an order can be to be able to put it on hold. | AllowHoldStatuses / List |