Activity types
Activity types define the logic that the Marketing Automation Engine executes when it enrolls a contact in an activity. All activities ultimately implement Sitecore.Xdb.MarketingAutomation.Core.Activity.IActivity.
Built-in activity types inherit Sitecore.Marketing.Automation.Activity.BaseActivity or Sitecore.Marketing.Automation.Activity.BaseListener. There is no need to inherit these base classes when creating your own activity types.
Activity types can perform generic or specific functions. For example:
-
The default
Sitecore.Marketing.Automation.Activity.Conditionalactivity type executes any condition and returns true or false. -
The default
Sitecore.Marketing.Automation.Activity.IncreaseEngagementValueincreases a contact’s engagement value by a set amount.
There are a number of built-in activity types that cover most basic scenarios. You can create custom activity types and custom conditions. See also:
Activity type classification
The following table lists the default classifications for activity types and describes the type of functions they perform.
|
Classification |
Description |
|---|---|
|
Marketing action |
Performs an action such as subscribing a contact to a mailing list or updating the contact’s consent information. There are multiple marketing action activity types. |
|
Listener |
Waits a specified period of time for a contact to trigger a particular event or match a certain condition, before returning either true or false. There are multiple listener activity types. |
|
Decision point |
Evaluates a condition and returns true or false. By default, there is a single decision point activity type that covers most scenarios. |
|
Campaign entry |
Defines how a contact should be enrolled in a campaign (plan) - for example, by triggering a particular goal or outcome. By default, there is a single campaign entry activity type that covers most scenarios. |
|
Other |
Activity types that perform generic tasks such as removing a contact from a campaign (plan). |