Troubleshooting the Tenant Service

Abstract

How to troubleshoot the Tenant Service in Data Exchange Framework.

This topic addresses a problem you might encounter when you use the Tenant Service functionality in Data Exchange Framework.

If the Tenant Service logs do not show details:

  • In the <Tenant Server>/App_Data/config/sitecore/CoreServices/sc.Serilog.xml file, set the MinimumLevel parameter to Information. For example:

    <Settings>
      <Serilog>
        <Using>
          <FileSinkAssembly>Serilog.Sinks.File</FileSinkAssembly>
          <RollingFileSinkAssembly>Serilog.Sinks.RollingFile</RollingFileSinkAssembly>
        </Using>
        <MinimumLevel>
          <Default>Information</Default>
        </MinimumLevel>
        <WriteTo>
          <FileSink>
            <Name>RollingFile</Name>
            <Args>
              <pathFormat>App_Data\\Logs\\DEF-WEB-log-${MachineName}-${InstanceName}-{Date}.txt</pathFormat>
              <retainedFileCountLimit>7</retainedFileCountLimit>
              <buffered>False</buffered>
            </Args>
          </FileSink>
        </WriteTo>
        <Properties>
          <Application>Data Exchange Framework Web</Application>
        </Properties>
      </Serilog>
    </Settings>