Engagement measures

Current version: 10.4

The engagement measures facet is a calculated facet that stores information about a contact’s interaction duration and total engagement value. The engagement measures facet is represented by the Sitecore.XConnect.Collection.Model.EngagementMeasures class.

Calculation logic

The following table describes the calculation logic applied to each property when a new interaction is saved to xConnect:

Property	Calculation logic
`TotalInteractionCount`	Incremented by one.
`TotalValue`	Incremented by the new interaction’s `EngagementValue`
`MostRecentInteractionStartDateTime`	Replaced by the new interaction’s `StartDateTime`
`MostRecentInteractionDuration`	Replaced by the new interaction’s `Duration`
`TotalInteractionDuration`	Incremented by the new interaction’s `Duration`
`AverageInteractionDuration`	Represents `TotalInteractionDuration` / `TotalInteractionCount`

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