# Email Experience Manager

> XP documentation for users, in English, version 10.4.

- Product: XP
- Audience: Users
- Language: English
- Version: 10.4
- Status: Current
- Canonical URL: https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager

## Overview

- [Getting started with EXM for business users](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/getting-started-with-exm-for-business-users.md)
- [Introducing the Email Experience Manager](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/introducing-the-email-experience-manager.md)
- [Workflow for the creation and planning of a regular email campaign](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/workflow-for-the-creation-and-planning-of-a-regular-email-campaign.md)
- [Workflow for creation and planning of an automated email campaign](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/workflow-for-creation-and-planning-of-an-automated-email-campaign.md)

## Creating an email campaign

- [Creating an email campaign](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/creating-an-email-campaign.md)
- [The email campaign builder](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/the-email-campaign-builder.md)
- [The email campaign templates](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/the-email-campaign-templates.md)
- [Organize email campaigns into groups](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/organize-email-campaigns-into-groups.md)
- [Create an email campaign](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/create-an-email-campaign.md)
- [Include or exclude recipients from an email campaign](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/include-or-exclude-recipients-from-an-email-campaign.md)
- [Find and open an email campaign](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/find-and-open-an-email-campaign.md)
- [The email campaign lists](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/the-email-campaign-lists.md)
- [Create a copy of an email campaign](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/create-a-copy-of-an-email-campaign.md)
- [Create a list in the Email Experience Manager](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/create-a-list-in-the-email-experience-manager.md)
- [Using service messages in an email campaign](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/using-service-messages-in-an-email-campaign.md)

## Editing email campaigns

- [Editing email campaigns](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/editing-email-campaigns.md)
- [Edit the content and layout of an email message](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/edit-the-content-and-layout-of-an-email-message.md)
- [Edit the layout of an email campaign](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/edit-the-layout-of-an-email-campaign.md)
- [Add content to an email message that is based on an imported HTML file](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/add-content-to-an-email-message-that-is-based-on-an-imported-html-file.md)
- [Create a new language version of a message](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/create-a-new-language-version-of-a-message.md)
- [Add or remove an attachment](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/add-or-remove-an-attachment.md)
- [Personalize an email campaign message](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/personalize-an-email-campaign-message.md)
- [Insert a token in a message](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/insert-a-token-in-a-message.md)

## Testing messages

- [Testing messages](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/testing-messages.md)
- [Send a quick test of an email campaign](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/send-a-quick-test-of-an-email-campaign.md)
- [Performing A/B tests on an email campaign message](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/performing-a-b-tests-on-an-email-campaign-message.md)
- [Walkthrough: Running A/B tests on an email campaign message](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/walkthrough--running-a-b-tests-on-an-email-campaign-message.md)

## Sending and reporting

- [Sending and reporting](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/sending-and-reporting.md)
- [Send an email campaign](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/send-an-email-campaign.md)
- [Send an automated email campaign upon form submission](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/send-an-automated-email-campaign-upon-form-submission.md)
- [Define sending limits in the Email Experience Manager](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/define-sending-limits-in-the-email-experience-manager.md)
- [Email channel performance](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/email-channel-performance.md)
- [The email campaign reports](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/the-email-campaign-reports.md)
- [Walkthrough: Customizing the Preference Center](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/walkthrough--customizing-the-preference-center.md)

## EXM Best practices

- [EXM Best practices](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/exm-best-practices.md)

## Email Experience Manager FAQ

- [Email Experience Manager FAQ](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/email-experience-manager-faq.md)
- [EXM server roles and dependencies](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/exm-server-roles-and-dependencies.md)
- [Understanding discrepancies in email campaign reports](https://doc.sitecore.com/xp/en/users/exm/104/email-experience-manager/understanding-discrepancies-in-email-campaign-reports.md)

## Optional

- [Version 10.3](https://doc.sitecore.com/xp/en/users/exm/103/email-experience-manager/llms.txt): Previous version.
- [Version 10.2](https://doc.sitecore.com/xp/en/users/exm/102/email-experience-manager/llms.txt): Previous version.
- [Version 10.1](https://doc.sitecore.com/xp/en/users/exm/101/email-experience-manager/llms.txt): Previous version.
- [Version 10.0](https://doc.sitecore.com/xp/en/users/exm/100/email-experience-manager/llms.txt): Previous version.
- [Version 9.3](https://doc.sitecore.com/xp/en/users/exm/93/email-experience-manager/llms.txt): Previous version.
- [Version 9.2](https://doc.sitecore.com/xp/en/users/exm/92/email-experience-manager/llms.txt): Previous version.
- [Version 9.1](https://doc.sitecore.com/xp/en/users/exm/91/email-experience-manager/llms.txt): Previous version.