Session state overview

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Session state plays an important role in Experience Platform (XP) for two reasons:

  • As contacts browse a website, data about their interaction is stored in session state until the end of the session, when it is committed to xConnect - this demands that session state management is robust and scalable.
  • It is possible for a single contact to access a website with two devices concurrently - XP must be able to handle sharing data across two active sessions within a cluster. In a scenario with two or more Content Delivery servers, this makes out-of-process session state management mandatory.

For information about choosing and configuring a session state provider, refer toĀ Session State.

Session state types

During a session, Sitecore writes data to two session state stores:

  • Private
  • Shared

Private session state contains information about contact visit information, such as pages viewed, goals converted, or campaigns triggered. Private session state is ā€˜private’ to the browser being used to access the website. If a contact accesses a website simultaneously from their desktop and mobile phone, each device will have its own private session state.

Shared session state contains information that is ā€˜shared’ across potentially multiple active sessions. This includes any contact information that has been loaded into the tracker at the start of the session.

Note

Shared session state has a read-only copy of a contact’s data; contacts are not ā€˜locked’ whilst a session is ongoing. To update a contact with an active session, use the xConnect Client API.

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