Test the troubleshooter

Version:

The troubleshooter was assigned to the text file endpoint, so to test the troubleshooter you must:

  1. In Content Editor, select the tenant.

    File System Provider Test Tenant in content tree
  2. Navigate to Endpoints/Providers/File System/City Information File.

    Tenant endpoint provider file system item in content tree
  3. On the menu ribbon, click Run Troubleshooter.

    Run Troubleshooter button in menu ribbon

If the endpoint is configured properly, the file exists, and the Sitecore server can access the file, the success message is displayed.

Success message

If the endpoint does not have a file path specified, an error message is displayed.

Missing file path error message

If the endpoint has a file path specified, but the file does not exist, or file permissions prevent the Sitecore server from accessing the file, an error message is displayed.

File cannot be read error message
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