Troubleshooting Save Action for Experience Forms
This topic addresses problems you might encounter when you use the Save Action for Experience Forms functionality in Data Exchange Framework.
No details are generated in the tenant web service logs
If the tenant web service logs do not show details:
In the
<Tenant Server>/App_Data/config/sitecore/CoreServices/sc.Serilog.xml
file, set theMinimumLevel
parameter to Information. For example:<Settings> <Serilog> <Using> <FileSinkAssembly>Serilog.Sinks.File</FileSinkAssembly> <RollingFileSinkAssembly>Serilog.Sinks.RollingFile</RollingFileSinkAssembly> </Using> <MinimumLevel> <Default>Information</Default> </MinimumLevel> <WriteTo> <FileSink> <Name>RollingFile</Name> <Args> <pathFormat>App_Data\\Logs\\DEF-WEB-log-${MachineName}-${InstanceName}-{Date}.txt</pathFormat> <retainedFileCountLimit>7</retainedFileCountLimit> <buffered>False</buffered> </Args> </FileSink> </WriteTo> <Properties> <Application>Data Exchange Framework Web</Application> </Properties> </Serilog> </Settings>
A form is not displayed in Forms
If the Form dashboard is not displaying a form:
perform indexing on both the Master and the Web databases.
A contact is not displayed in List Manager
If the List Manager dashboard is not displaying a contact:
perform indexing on both the Master and the Web databases.