Task event

Current version: 3.0

This topic describes how task activities from Dynamics are mapped to events in Sitecore.

Format in Dynamics

In Dynamics, a contact can be associated with multiple task activities. Each activity is a separate entity that is linked to the contact.

Note

Only completed activities are read from Dynamics.

Format in Sitecore

In Sitecore, task activity details are stored in an event. The event is associated with an interaction.

The following interaction facet is used to identify that the interaction came from Dynamics:

Facet Name

DynamicsInteraction

Facet Type

Sitecore.DataExchange.Tools.DynamicsConnect.Facets.DynamicsActivityInteraction

The following event type is used to store task activity details:

Event Type

Sitecore.DataExchange.Tools.DynamicsConnect.Events.TaskEvent

Mapping values

Separate mappings are needed for the interaction facet and the event.

Source objects

interaction facet, event

Activity entity from Dynamics

Target object

interaction facet

Sitecore.DataExchange.Tools.DynamicsConnect.Facets.DynamicsActivityInteraction

Mapping definition

interaction facet

Dynamics to xConnect Interaction Mappings > Dynamics Activity to xConnect Dynamics Interaction Facet

Target object

event

Sitecore.DataExchange.Tools.DynamicsConnect.Events.TaskEvent

Mapping definition

event

Dynamics to xConnect Event Mappings > Dynamics Activity to xConnect Event

Mapping task activities from Microsoft Dynamics to Sitecore

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