1. Message configuration

The TypeResolver class

Version:

The Email Experience Manager (EXM) enables you to create different types of messages. To map a message type to the appropriate class in code, EXM uses the TypeResolver class.

EXM provides the following message type classes that are derived from the MessageItem base abstract class:

  • TextMail
  • HtmlMail
  • WebPageMail
  • ABTestMessage

For customization purposes, you can create a custom message type class to be used in EXM or delete any of the existing classes.

Depending on the item type, the GetCorrectMessageObject method of the TypeResolver class returns:

  • For not a message item, the method returns null.
  • For a message item, the method returns one of the following types – text mail, HTML mail, webpage mail, or A/B test message.

The following table shows how EXM message templates correspond to the message type classes:

Message templateMessage type class
HTML fileThe ABTestMessage class
Sample newsletterThe ABTestMessage class
Two-Column messageThe ABTestMessage class
One-Column MessageThe ABTestMessage class
Simple HTML MessageThe HtmlMail class
Plain Text MessageThe TextMail class
Existing PageThe WebPageMail class
Note

The ABTestMessage class is a descendant of the WebPageMail class. It is generally used for messages that contain two or more testable variations, except for the HTML file template, which doesn't support A/B testing. A/B tests also cannot be performed on the message types that are mapped to the other classes: Simple HTML Message, Plain Text Message, and Existing Page.

If you have suggestions for improving this article, let us know!