Failure Actions

Current version: 9.1

A failure action is a type of event that prevents a visitor from completing an action or achieving a goal. It can be the result of a technical error or visitor action within the system. You can track failure actions in Sitecore Analytics.

Examples of failure actions that result from technical errors include:

  • Displaying an error page when a server is down

  • Showing a "no search hits found" message after an unsuccessful query

Examples of failure actions that result from visitor actions include:

  • Displaying an error message after a visitor enters incorrect login information

  • Displaying an error message after a visitor enters an invalid email address

You can associate failure actions with single items, or use search operations to assign failure actions to multiple items.

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