Find and open an email campaign

Abstract

Use the navigation menu in the Email Experience Manager (EXM) to find and open an existing message.

You can use the navigation menu in the Email Experience Manager (EXM) to find and open an existing email campaign.

List of the email campaigns

Email campaigns are grouped according to status:

  • Drafts – a list of email campaigns that have not yet been sent.

  • In progress – a list of all email campaigns that are currently being A/B tested and email campaigns that have been sent, but where the send process has not completed. For example, email campaigns that has been paused.

  • Automated – a list of all automated email campaigns that have been activated and that are now ready to be used in an engagement plan.

  • Scheduled – a list of email campaigns that are scheduled to be sent later.

The Reports section contains a list of all email campaigns that have been sent. Email campaigns that are in the process of being A/B tested do not appear in this list until the winner has been selected and sent to all recipients.

To open an existing email campaign:

  1. Expand the Email campaigns or Reports section, click the status of interest (for example, In progress) to display the associated list of email campaigns.

  2. To search for an email campaign, in the field above the list of email campaigns, enter a search term.

  3. To open and view an email campaign, click the name of the campaign in the associated table.

  4. To sort the email campaigns by the column values in ascending or descending order, click the arrow next to the column header. You can only sort the columns where there is an arrow available.