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Sitecore CDP Developer Documentation
  • Developing with Sitecore CDP
    • Authentication
    • Base URL
    • Batch file formatting requirements
        • Sending offline orders
        • Order data model
        • Order data model for flight
        • Send additional order data
        • Order extension data model
        • Order item data model
        • Send additional order items data
        • Order item extension data model
        • Flight segments data model
        • Using order delete
        • Order delete data model
  1. Batch API Offline orders
  1. Batch API
  2. Batch API Offline orders
  3. Order item extension data model

Order item extension data model

When you create a batch file, ensure that you include all required attributes in addition to any attributes from the following table:

Attribute

Description

Type

Example(s)

Insert

Upsert

Migration

extensions

A list of data extensions associated with the guest. Only one data extension is supported. You can request this feature from your Sitecore representative.

JSON array of JSON objects

N/A

Required

Required

Not supported

extensions.name

Set this to "ext"

string

"ext"

Required

Required

Not supported

extensions.key

Set this to "default"

string

"default"

Required

Required

Not supported

extensions.attribute

One or many name/value pair attributes for custom data. The name must follow attribute naming guidelines.

Supported types for the "value": string: "Hello", boolean: true or false, integer: 9, number: 99.9

"status": "PLACED"

Required

Required

Not supported

Here's a JSON example that includes Personally Identifiable Information (PII) and uses insert mode for a flight order item extension:

{
   "ref":"056621C2-C955-492D-B7EE-C77C6BDDFDEE",
   "schema":"order",
   "mode":"insert",
   "value":{
      "referenceId":"BET_001-1",
      "channel":"WEB",
      "pointOfSale":"spinair.com",
      "status":"PURCHASED",
      "orderedAt":"2025-03-07T16:15:11.000Z",
      "currencyCode":"EUR",
      "price":100,
      "paymentType":"Card",
      "cardType":"Visa",
      "contact":{
         "title":"Mr",
         "firstName":"John",
         "lastName":"Doe",
         "gender":"male",
         "dateOfBirth":"1985-12-24T00:00Z",
         "email":"[email protected]",
         "phoneNumbers":[
            "+353161123345",
            "+353861123311"
         ]
      },
      "orderItems":[
         {
            "type":"FLIGHT",
            "productId":"DUB-LAS",
            "name":"flight",
            "description":"individualSegments",
            "vendor":"Company ABC",
            "orderedAt":"2025-03-07T16:15:11.000Z",
            "quantity":1,
            "price":100.00,
            "currencyCode":"EUR",
            "originalPrice":100.00,
            "originalCurrencyCode":"EUR",
            "referenceId":"B94TXY-1",
            "status":"PURCHASED",
            "consumerTypeCode":"ADT",
            "flightSegments":[
               {
                  "id":"1234",
                  "origin":"DUB",
                  "destination":"LHR",
                  "departureDateTime":"2025-08-15T16:00Z",
                  "arrivalDateTime":"2025-08-15T17:20Z",
                  "flightNumber":"459",
                  "fareClass":"Economy",
                  "fareFamily":"Plus",
                  "carrier":"FR",
                  "originDestination":"DUB-LHR"
               },
               {
                  "id":"1235",
                  "origin":"LHR",
                  "destination":"LAS",
                  "departureDateTime":"2025-08-15T20:00Z",
                  "arrivalDateTime":"2025-08-15T22:30Z",
                  "flightNumber":"460",
                  "fareClass":"Economy",
                  "fareFamily":"Plus",
                  "carrier":"FR",
                  "originDestination":"LHR-LAS"
               }
            ],
            "extensions":[
               {
                  "ref":"f14987a9-aaa5-52b2-91c7-752d619146d9",
                  "name":"ext",
                  "key":"default",
                  "tripId":"XCY847",
                  "covidTest":"Available"
                  }
               }
            ]
         }
      ]
   }
}

Here's a JSON example that includes the identifiers attribute and uses insert mode for an order item:

{
   "ref":"056621C2-C955-492D-B7EE-C77C6BDDFDEE",
   "schema":"order",
   "mode":"insert",
   "value":{
      "referenceId":"BET_001-1",
      "channel":"WEB",
      "pointOfSale":"spinbet.com",
      "status":"PURCHASED",
      "orderedAt":"2025-03-07T16:15:11.000Z",
      "currencyCode":"EUR",
      "price":100,
      "paymentType":"Card",
      "cardType":"Visa",
      "contact":{
         "identifiers":[
            {
               "provider":"IDENTITY_SYSTEM",
               "id":"B7524AE6-CF1C-440F-B1A2-0C9D42F5CB41",
               "expiryDate":"2025-08-23T16:17:16.000Z"
            },
            {
               "provider":"CRM",
               "id":"123456789t"
            }
         ]
      },
      "orderItems":[
         {
            "type":"BET_001-1",
            "productId":"CORRECT_SCORE",
            "name":"Exact score after 90 minutes",
            "description":"footballBets",
            "vendor":"Company ABC",
            "orderedAt":"2025-03-07T16:15:11.000Z",
            "quantity":1,
            "price":100.00,
            "currencyCode":"EUR",
            "originalPrice":100.00,
            "originalCurrencyCode":"EUR",
            "referenceId":"BET_001-1",
            "status":"PURCHASED",
            "extensions":[
               {
                  "name":"ext",
                  "key":"default",
                  "competitionId":19238730,
                  "sportType":"Football",
                  "promotional":true,
                  "flatRateDiscount":25.5
               }
            ]
         }
      ]
   }
}

2.0 data model does not support this functionality.

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