Managed Cloud Premium


Use the Sitecore Managed Cloud Premium documentation to configuring, getting started, and troubleshooting Managed Cloud Premium.

Sitecore, in partnership with a third party provider, delivers extensive coverage. This includes: advanced infrastructure services for customers with more demanding operational support and security needs.


This topic only applies to Managed Cloud Premium solutions hosted on Rackspace.

Use the documentation for Managed Cloud Premium to:

  • Find the right configuration for your Sitecore topology and Managed Cloud Premium service.

  • This is the SLA reference for the Managed Cloud Premium support services.

  • Troubleshoot problems and find answers to frequently asked questions about Managed Cloud Premium.

  • Understand how to use the different portals associated with Managed Cloud Premium.

  • Learn about the permissions needed to use the Managed Cloud Premium service.