Managed Cloud Premium
Sitecore Managed Cloud Premium offers complete outsourcing of the infrastructure ownership. By removing the responsibility for the infrastructure you are able to focus on creating better customer experiences and business results.
Sitecore’s Managed Cloud service actively monitors, manages, and maintains the installation of Sitecore Experience Platform and Commerce products.
In additional to the services provided with Managed Cloud Standard, with Managed Cloud Premium you get:
Assigned Technical Account Manager
Support non-standard application topologies
Integration advisory with Composable DXP
Scaling and security strategy consultation and planning
Custom networking and VPN setup with Azure infrastructure
Consultations on performance optimizations with architecture
The following are the roles and responsibilities for Managed Cloud Premium: