Enable or disable performance counters

Current version: 10.2

To help you analyze performance and troubleshoot issues, Sitecore stores many performance counters. The counters keep track of how many times an item was accessed, the number of operations against the database, the amount of messages sent to the log, and more.

For on-premise installations, performance counters are stored in Windows Counters. For cloud installations, counters are stored in Azure Application Insights.

Important

Storing counters in Azure is not free. By default, the performance counters are disabled in on-premise and Azure deployments, for both Core roles and XP Services roles.

To enable or disable counter storing for one or more roles, you must edit or rename the configuration files depending on the roles and the deployment.

Note

If you are deploying an XP Scaled (XP1) installation, you must repeat the configuration procedure for every role that you want to enable or disable performance counters on.

Configure performance counters for both Core and XP Services roles before installation

Before installation, you can configure performance counters for Core and XP Services roles deployed on Azure.

To configure performance counters for Core and XP Services roles deployed on Azure:

  1. Go to the azuredeploy.json file.

  2. To enable performance counters, set the storeSitecoreCountersApplicationInsights setting to true.

    RequestResponse
    "storeSitecoreCountersInApplicationInsights": {
        "type": "bool",
        "defaultValue": true
    }

If you want to disable performance counters again and return to the default configuration, set the storeSitecoreCountersApplicationInsights setting to false.

RequestResponse
"storeSitecoreCountersInApplicationInsights": {
    "type": "bool",
    "defaultValue": false
}

Configure performance counters only for XP Services roles before installation

Before installation, you can configure performance counters for XP Services roles deployed on Azure separately from Core roles.

To configure performance counters for XP Services roles deployed on Azure separately from Core roles:

  1. Go to the azuredeploy.json file.

  2. To enable performance counters, set the xpPerformanceCountersType setting to ApplicationInsights.

    RequestResponse
    "xpPerformanceCountersType": {
        "value": "ApplicationInsights" 
    }

If you want to disable performance counters again and return to the default configuration, set the xpPerformanceCOuntersType setting to Disable.

RequestResponse
"xpPerformanceCountersType": {
    "value": "Disable" 
}

Configure performance counters for Core roles after installation

After installation, you can configure performance counters for Core roles deployed on-premise and on Azure.

Core roles deployed on premise

To configure performance counters for Core roles deployed on-premise:

  1. Go to the \App_Config\Sitecore.config file.

  2. To enable the creation of the performance counters file, set the interval setting to 01:00:00.

    RequestResponse
    <agent type="Sitecore.Tasks.CounterDumpAgent" method="Run" interval="01:00:00">
        <DumpFile>$(dataFolder)/diagnostics/counters/counters.{date}.{time}.{processid}.txt</DumpFile>
    </agent>
  3. To enable performance counters, set the Counters.Enabled setting to true.

    RequestResponse
    <setting name="Counters.Enabled" value="true" />

If you want to disable performance counters again and return to the default configuration, set the interval setting to 00:00:00 and the Counters.Enabled setting to false.

RequestResponse
<agent type="Sitecore.Tasks.CounterDumpAgent" method="Run" interval="00:00:00">
    <DumpFile>$(dataFolder)/diagnostics/counters/counters.{date}.{time}.{processid}.txt</DumpFile>
</agent>
RequestResponse
<setting name="Counters.Enabled" value="false" />

Core roles deployed on Azure

To configure performance counters for Core roles deployed on-premise:

  1. Go to the \App_Config\Sitecore.Cloud.ApplicationInsights.config file.

  2. To enable the performance counters, set the Counters.Enabled setting to true.

    RequestResponse
    <setting name="Counters.Enabled" value="true" />

If you want to disable performance counters again and return to the default configuration, set the Counters.Enabled setting to false.

RequestResponse
<setting name="Counters.Enabled" value="false" />

Configure performance counters for XP Services roles after installation

After installation, you can configure performance counters for XP Services roles deployed on-premise and on Azure.

XP Services roles deployed on premise

To configure performance counters for XP Services roles deployed on-premise:

  1. Go to the \App_Data\Config\Sitecore\CoreServices\sc.PerformanceCounters.Initialize.xml file.

  2. To enable performance counters, set the PerformanceCounters setting to Windows.

    RequestResponse
    <Settings>
        <Sitecore>
            <XConnect>
                <Initialize>
    <PerformanceCounters>Sitecore:XConnect:Diagnostics:PerformanceCounters:Windows</PerformanceCounters>
                </Initialize>
            </XConnect>
        </Sitecore>
    </Settings>
  3. You must repeat this enable or disable procedure for all relevant roles.

If you want to disable performance counters again and return to the default configuration, set the PerformanceCounters setting to Disable.

RequestResponse
<Settings>
    <Sitecore>
        <XConnect>
            <Initialize
<PerformanceCounters>Sitecore:XConnect:Diagnostics:PerformanceCounters:Disable</PerformanceCounters>
            </Initialize>
        </XConnect>
    </Sitecore>
</Settings>

XP Services roles deployed on Azure

To configure performance counters for XP Services roles deployed on Azure:

  1. Ensure that Application Insights are enabled in Azure.

  2. Go to the \App_Data\Config\Sitecore\CoreServices\sc.PerformanceCounters.Initialize.xml file.

  3. To enable performance counters, set the PerformanceCounters setting to ApplicationInsights.

    RequestResponse
    <Settings>
        <Sitecore>
            <XConnect>
                <Initialize>
    <PerformanceCounters>Sitecore:XConnect:Diagnostics:PerformanceCounters:ApplicationInsights</PerformanceCounters>
                </Initialize>
            </XConnect>
        </Sitecore>
    </Settings>
  4. You must repeat this procedure for all relevant roles.

If you want to disable performance counters again and return to the default configuration, set the PerformanceCounters setting to Disable for all relevant roles.

RequestResponse
<Settings>
    <Sitecore>
        <XConnect>
            <Initialize
<PerformanceCounters>Sitecore:XConnect:Diagnostics:PerformanceCounters:Disable</PerformanceCounters>
            </Initialize>
        </XConnect>
    </Sitecore>
</Settings>

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