1. Clean up the content databases

Troubleshooting

Version: 10.5
  • If the Command Prompt displays the following error:

The type initializer for 'Sitecore.SecurityModel.License.LicenseManager' threw an exception.

Verify that the correct license file is copied to the Data folder of the tool.

  • If the Command Prompt displays the following error:

System.InvalidOperationException: Connection string is empty. Name: ''

Verify that the ConnectionStrings.config file in the App_config folder of the UpdateApp.Content contains the correct connection strings.

If you do not use a separate security database, the security connection string must have the same value as the core connection string.

  • When you clean up the databases on SQL Azure, you can get the following error:

A transport-level error has occurred when receiving results from the server. (provider: TCP Provider, error: 0 - The specified network name is no longer available.)

If this happens, repeat step 4 and run Sitecore.UpdateApp.exe again.

  • When using the "Sitecore.UpdateApp.exe" tool with the "Azure blob storage" module, blobs can be missing from the Azure Blob container after the upgrade.

This is due to an incorrect format of the blob identifier in the "Media" field of media items. Rewrite the blob identifiers in lowercase to solve this issue.

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