Marketing Automation Operations service
The Marketing Automation Operations service allows you to manage contact enrollments or register live events using the Marketing Automation Operations API.
Supported infrastructure
You can host the Marketing Automation Operations service on:
Refer to the Sitecore compatibility table for compatible versions.
Reference structure
The Marketing Automation Operations service has its place in the Sitecore reference structure. It can be referenced by other roles, and it can also reference other roles.
Referenced by
The Marketing Automation Operations service is referenced by the following roles:
References
The Marketing Automation Operations service references the following roles:
Storage roles
| Role name | Connection string name | Port | Type | Notes |
|---|---|---|---|---|
| Marketing Automation database | xdb.marketingautomation | 1433 | SQL | |
| xDB Reference Data database | xdb.referencedata | 1433 | SQL | |
| Message Bus | messaging | 1433 | SQL | If you install Sitecore using SIF, SQL is the default provider. |
| 443 | Azure Service Bus | If you install Sitecore on Azure, Azure Service Bus is the default provider. Azure Service Bus is available in 9.2 and later. |
On-premises application roles
| Role name | Connection string name | Port | Type |
|---|---|---|---|
| xConnect Collection Search service | xconnect.collection | 443 | HTTPS |
The following client certificates are required in a secure production environment:
| Role | Connection string name | Type |
|---|---|---|
| xConnect Collection Search service | xconnect.collection.certificate | Certificate |
Azure application roles
On XP1 topologies deployed on Azure, the xConnect Collection Search service has a dedicated connection string. This is to separate the collection requests from the search and indexing requests. The xConnect Collection Search service is hosted under a basic hosting plan which might not have enough resources for collection, search, and indexing requests.
| Role name | Connection string name | Port | Type | Notes |
|---|---|---|---|---|
| xConnect Collection service | xconnect.collection | 443 | HTTPS | Hosted on a resource intensive plan. |
| xConnect Collection Search service | xconnect.search | 443 | HTTPS | Hosted on a basic plan. |
The following client certificates are required in a secure production environment:
| Role | Connection string name | Type |
|---|---|---|
| xConnect Collection service | xconnect.collection.certificate | Certificate |
| xConnect Collection Search service | xconnect.search.certificate | Certificate |
Privacy and security
The Marketing Automation Operations role handles personal data in the following ways:
- Accesses contact data in the context of processing activity enrollments.
Privacy recommendations
- Personal data should not be saved to the Marketing Automation database - for example, as custom values in activities.
- Personal data should not be sent to the Marketing Automation Operations service role - for example, as part of live event requests.