Task event

Version:

This topic describes how task activities from Dynamics are mapped to events in Sitecore.

Format in Dynamics

In Dynamics, a contact can be associated with multiple task activities. Each activity is a separate entity that is linked to the contact.

Note

Only completed activities are read from Dynamics.

Format in Sitecore

In Sitecore, task activity details are stored in an event. The event is associated with an interaction.

The following interaction facet is used to identify that the interaction came from Dynamics:

Facet NameDynamicsInteraction
Facet TypeSitecore.DataExchange.Tools.DynamicsConnect.Facets.DynamicsActivityInteraction

The following event type is used to store task activity details:

Event TypeSitecore.DataExchange.Tools.DynamicsConnect.Events.TaskEvent

Mapping values

Separate mappings are needed for the interaction facet and the event.

Source objectsinteraction facet, eventActivity entity from Dynamics
Target objectinteraction facetSitecore.DataExchange.Tools.DynamicsConnect.Facets.DynamicsActivityInteraction
Mapping definitioninteraction facetDynamics to xConnect Interaction Mappings maps to Dynamics Activity to xConnect Dynamics Interaction Facet
Target objecteventSitecore.DataExchange.Tools.DynamicsConnect.Events.TaskEvent
Mapping definitioneventDynamics to xConnect Event Mappings maps to Dynamics Activity to xConnect Event
Mapping task activities from Microsoft Dynamics to Sitecore
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