Retrieve batch upload error log
GET <errorLogRef>
Retrieves the error log. Make this request only if the upload status of a batch file is error
.
Attribute |
Type |
Description |
Example |
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string |
The URI of the error log. If you do not know the URI, first retrieve the batch file upload status. In the response, if the status is |
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The error log contains error information for each guest record that could not be processed. Records that were processed successfully are not included in the error log.
Logs contain the following information:
-
ref
- the unique identifier passed in with the guest record. -
code
- a numeric code that identifies the type of error. -
message
- details about the error type.
Frequent errors you might encounter during the batch file upload process:
Code |
Message |
Description |
---|---|---|
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For example, if you are using data extensions, these errors might occur because of data inconsistencies, such as:
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| |
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You are trying to use a mode that is not supported for the Batch API. The supported modes are:
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You do not have sufficient permissions to perform the action, or you are attempting to delete a guest that has a current active session. |
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In a deletion process, you are attempting to delete a guest that does not exist. |
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In a creation process, you are attempting to create an existing identity. |
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There is an internal server error, unrelated to the import process. |
curl -X GET 'https://sitecore-batch-service-dev-eu-west-1.s3.amazonaws.com/xyzsla2xze5vxn02kf283wo020jg/3ee694e5-0b77-2d1e-af19-1aa78f500785/import.gz?AWSAccessKeyId=AKIAI2JLVI7OT2L6QDRQ&Expires=1459953714&Signature=yIG7nFv5w%2B2N%2Fkz11Eh7BjqSt2U%3D'
Structure of error logs:
{"ref": "<UUID>", "code":"<error_code>", "message":"<reason_for_failure>"}