# Request a Managed Cloud Standard environment

Abstract

Request an environment and get started with the Managed Cloud Standard service.

To request an environment with Sitecore Managed Cloud Standard, you register a support ticket through the Sitecore Support portal.

### Note

If you do not have authorization to log in to the Sitecore Support portal, you must contact your Sitecore Implementation Partner to register the ticket for you. If this is not possible, register a Sitecore user account, then contact your Sitecore representative for access to the Sitecore Support portal.

You must specify the following information in your support request:

• Your Sitecore Managed Cloud contract identifier. This is the 32-character code (GUID) in your contract activation email message, for example: 12c8c7ef-58e3-47ea-9b1b-acf37eadda21.

• The specific release you want to provision, for example: Sitecore 8.2 Update-2.

• The type of environment that you want to connect to the deployment (for example, production or nonproduction).

• The specific location of the deployment (for example, the Microsoft Azure center or region).

• Your Sitecore configuration, for example, XM1.

• Whether it is a premium or standard tier.

• The live IDs of the technical contacts who you want to have access to the Sitecore environment in Microsoft Azure.

• A license.xml file to use in the environment (if empty - Sitecore will provision you with a temporary license)

• Stipulate whether Sitecore needs to install any additional modules

For a list of supported locations and Sitecore configurations in Sitecore Managed Cloud, consult the Sitecore Managed Cloud compatibility tables.

Sitecore provisions you with a temporary license file that is valid for one month. When the temporary license expires, Sitecore stops working, therefore it is important that you upload a valid permanent license.xml file as soon as possible.