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  1. Sending events
  1. Sitecore Personalize developer documentation
  2. Stream API

VIEW event

The VIEW event captures the user's action of viewing a page in your application. It triggers every time your webpage loads. You must send VIEW events from all webpages where you want to track user behavior.

We recommend that you capture a VIEW event on the following webpage types:

  • Home
  • Search results
  • Product description
  • Payment
  • Confirmation
  • Promotional offers

To send a VIEW event, use the following required attributes:

AttributeTypeDescriptionExample
channelstring (uppercase)The touchpoint where the user interacts with your brand.
  • "MOBILE_APP"
  • "MOBILE_WEB"
  • "WEB"
typestring (uppercase)The type of the event that takes place when the user interacts with your brand."CHECKOUT"
languagestring (uppercase ISO 639-1)The language the user is using your app in.
  • "DE"
  • "EN"
  • "FR"
currencystring (uppercase ISO 4217)The alphabetic currency code of the currency the user is using in your app.
  • "EUR"
  • "GBP"
  • "USD"
pagestringThe name of the webpage where the interaction with your brand takes place.

This is a custom value of your choice.
  • "home"
  • "contact-us.html"
posstringThe name of the point of sale where the interaction with your brand takes place.
  • "myretailsite/ireland"
  • "spinair.com/france"
browser_idstringThe browser ID."a38b230c-11eb-4cf9-8d5d-274e9f344925​"

Example 34. VIEW event object

{
    "channel": "MOBILE_APP",
    "type": "VIEW",
    "language": "EN",
    "currency": "EUR",
    "page": "home",
    "pos": "myretailsite/ireland",
    "browser_id": "a38b230c-11eb-4cf9-8d5d-274e9f344925​"
}
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