Access the portal for the first time

To gain access to a Sitecore Cloud Portal organization, a team member with an Organization Admin or Organization Owner role must invite you to join their organization. After they invite you, you'll receive an email invitation. You must accept the invitation to join the organization within 7 days or the invitation will expire and you'll need to be invited again.

To join a Sitecore Cloud Portal organization with an email address using the default Sitecore authentication:

  1. Open the email from [email protected] and click Accept invitation.

  2. On the sign-up page, enter a valid password for your account, then click Continue.

  3. In the Complete your profile dialog box, enter your first and last name, then click Continue.

  4. On the Sitecore Terms and Conditions page, read the terms and conditions. If you accept the terms and conditions, click Accept.

To join a Sitecore Cloud Portal organization with an email address using single sign-on (SSO):

  1. Open the email from [email protected] and click Accept invitation.

  2. On the invitation page, click Continue. You will be redirected to the sign in page of your organization's identity provider.

  3. Sign in using your credentials.

  4. If the Sitecore ID app requests permissions, click Accept or Allow.

  5. On the Sitecore Terms and Conditions page, read the terms and conditions. If you accept the terms and conditions, click Accept.

Note

You'll see all your pending invitations for Cloud Portal organizations when you log in to your account.

Sitecore Cloud Portal pending invitations popup

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