Returns policies

Version: 10.0

The Commerce Engine encompasses extensible services that enable you to customize commerce functionality.

Note

Do not extend or inherit from out-of-the-box policies; instead, create your own. You can change the values in a policy by modifying the PolicySet JSON or the Environment JSON, depending on where the policy is defined and then re-running Bootstrap.

The following policies can be configured through the Returns plug-in.

Policy	Description	Properties / Default Values
`KnownReturnsActionsPolicy`	Defines the names of the returns entity view actions.	StartOrderReturn \"StartOrderReturn" RequestRma \ "RequestRma" ValidateRmaRequest \ "ValidateRmaRequest"
`KnownReturnsListsPolicy`	Defines the names of the returns transient and entity indexes lists.	PendingRmas \ "PendingRmas" RefundPendingRmas \ "RefundPendingRmas" CompletedRmas \ "CompletedRmas" ProblemRmas \ "ProblemRmas" OrdersReturns \ "Orders-{0}-Returns"
`KnownReturnsStatusPolicy`	Defines the names of the returns statuses.	Pending \ "Pending" RefundPending \ "RefundPending" Completed \ "Completed" Problem \ "Problem"
`KnownReturnsViewsPolicy`	Defines the names of the returns entity views.	RequestRma \ "RequestRma" Details \ "Details" RmaLines \ "RmaLines" OrderRmas \ "OrderRmas"
`RequestRmaReasonsPolicy`	Defines a list of reasons for which items can be returned	List \ List<RmaReason>
`ReturnsCachePolicy`	Defines the cache policy for localizable return reason	Expiration \ 300000 AllowCaching \ true CacheName \ "ReturnsReasons"

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